Target Matching Policy

10/21/2009 7:48 pm · 2 comments

targetThis is straight from Targets website. Click here for Targets Link. You can always find store policy’s under our Coupon Policy link above, and in the catagory links on the left column. Thanks ABC Frugality for passing this along!

At Target, we are dedicated to offering exceptional prices on items throughout our stores.

As of July 12, Target stores nationwide will match advertised prices from competitors on identical items in local markets, assuring guests that our products are priced right. We’ve been testing Our Low Price Promise in Target stores in the Denver and Orlando markets since March 2009 and in select Minneapolis stores since May 2009.

Our Low Price Promise showcases our commitment to offering low prices and value to our guests. We’re giving our guests peace of mind that they can get a great deal at Target.

We are confident we have low prices every day. However, if our guests happen to find a lower price on an identical single item – defined as the same brand and model number that is listed on a local competitor’s printed advertisement, during the effective date of the ad – we will match that price.

We are communicating Our Low Price Promise to guests through our weekly circular – in Sunday newspapers and online. In our stores, we’ve included signs at the front door, checklanes, endcaps, guest service desk, electronics counter and freezer sides.

It’s still too early to gauge the impact of program but so far, guests have requested very few price adjustments.

How Our Low Price Promise Works

Within seven days of purchase, guests can bring the actual printed competitor ad and a Target receipt of purchase of the same item to our in-store Guest Service area to receive a price adjustment. Photos/copies of advertisements or receipts will not be accepted.

In an effort to ensure that our checkout lanes are efficient and quick for our guests, we’ll handle price matches at our Guest Service desk. If a guest wants to do a price match in the checkout lane, our team members will ring up an item at the current price and then direct the guest to the Guest Service desk to do the price adjustment.

Price matching will apply to current, local print ads for in-store products only. Our price-match policy is not applicable to Target.com or other online ads. The following is a full list of exclusions:

  • Target.com or online retail promotion
  • Competitor’s Free Product
  • GiftCards
  • Limited quantity items
  • Open box or damaged
  • Clearance or closeout
  • Mail-in offers
  • Services (warranties, assembly, etc.)
  • Bundle offers
  • Special order
  • Sales-tax promotions
  • Liquidation/going out of business
  • Special financing
  • Coupons
  • Used or previously owned
  • Display merchandise
  • Pricing or typographical errors
  • Club or loyalty

Value

We have significantly increased our emphasis on communicating value through our marketing, in-store signing and merchandise presentation. Our Low Price Promise demonstrates our commitment to offering great value to our guests.

Target remains true to our brand promise of “Expect More. Pay Less.” We’ll continue to focus our efforts on the “Pay Less” side of our brand promise, while continuing to offer our guests what has helped us differentiate ourselves from our competitors: high quality, great design, affordability, and an inviting shopping environment.

At Target, we have a long-standing commitment to being price competitive with other retailers. We also remain firmly committed to delivering the newness, innovative design and exceptional quality Target is known for.

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{ 2 comments }

Helen in Meridian October 22, 2009 at 11:43 am

Will Target match 50% off all Fisher Price ads, like Kohls and Fred Meyer this week? Or do they just match specified prices in the ad, not percentages?

KRISTEN October 22, 2009 at 9:12 am

well…i did price matching at target twice in the last week(skippy peanut butter and chex mix). this is the most fustrating thing to do…there system is just not set up good…you have to pay your whole transaction at the register, then bring the ad fromt the other store and your reciept to customer service desk and they refund the difference. It surely does not make me wanna do this everytime i go in. The computer system makes them key in so much information they get fustrated with it. Also a problem that i came across yesterday when i did the chex mix…the chex mix is priced 1.99 at my local target..i used a 1.00 target coupon, and a .50 mfg coupon…this is what i looked like on my reciept

chex mix .99(with a down arrow here)
coupon .50
this caused problems when i went to do the price match at customer service…the young lady said why would you wann price match and make the price1.50 when you got it for .99…the target coupon takes the price off the register(first line)so i would have been paying .50 per bag for the chex mix… they had to redo the whole transaction and do the price match price before the coupons…this is what i was told

if you are price matching and doing coupons on the same items, do not give the coupons at the register, pay then go to customer service and do the price match and coupons there…this will stop them from having to void the trans and start over…hope this helps someone and saves you a little time and fustration..:)

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