What to do when your Catalina won’t print?

04/02/2009 9:34 am · 1 comment

by Sarah A Thrifty Mom

In February I was buying Listerine at Walgreens.  I was suppose to get a $4.50 Register Reward, also known as a Catalina.  For some reason it did not print.  The manager could not figure it out either.  So I took my receipt and called the Catalina company, their number is 1-888-8coupon.  They asked me a few questions, asked for numbers off my receipt and said they would look into it and call me back.  The next day I got a call back, they said a Catalina should have printed, they were sorry for any inconvenience and would mail me my Catalina.  I did have to wait 7 weeks for it…….but sure enough today in the mail my $4.50 Catalina came.

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3 comments
A Thrifty Mom
A Thrifty Mom

Don't bother with the form, just call the company, its easier i think

Clenece/Good Or Free Deals
Clenece/Good Or Free Deals

This just happen to me for the first time this week with the Chap Sticks. The manager gave me a 8x10 paper that I had to fill out and mail myself in order to receive my RR. It too says it take 6-8 weeks! =(

Leah
Leah

That is great to know that they will fix the problem. I had that happen at Alberstons a few times. Usually they end up just giving me the value of the catalina. I now worry that having Alberstons pay me for the catalina makes them Hate catalinas. I wouldn't want to do anything that might do that! I love catalinas! Thanks for letting us know how to deal with this problem.

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