A question from my reader:
This came up last night and I wasn’t sure how to address it –
If a cashier over-rings the value of a coupon (they take off more than
they should) should you speak up? What if you don’t notice it at the
time?
I was picking up a few things last night at Superfresh – one of which
was Ronzoni Bistro meals. They were on sale for $1.35 (half price) and
I had two buy one get one free coupons (max value of $2.69). I bought
four and expected to pay $2.70 for them after the coupons. When I got
home, I realized that the cashier had entered the value of the coupon
as $2.69 for each of them, rather than the $1.35 they actually cost –
so I only paid 2 cents for all four.
I feel a little bad because they were rung up incorrectly in my favor
– should I have gone back to the store and said something?
What do you think?
If I notice it right in the store I will speak up! If I notice
it a home, sometimes I will call the manager, a lot of times they just tell me not to worry about it. In the past I have given the store money back the next time I shop. They tend to look at me like I am nuts…
But yesterday I was shopping at Walmart, once I got home and looked at my receipt I noticed 2 items did not ring up at the sale price…they over charged me 2 dollars. But I also had a coupon for a free item up to the value of $3.00. The item was only 1.50….but when they rang it up it took the full $3 off. Giving me a 1.50 credit. Being that I was over charged $2 I figured it was all a wash, ( i was still out .50 cents) and did not worry about it.
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